This website is owned and operated by the Togolese Republic.

Access and navigation of this website are voluntary, free, and automatically grant the interested person the status of "User" (hereinafter referred to as "User," "you").

If the User decides to use our services, they will automatically be granted the status of "Client" or "Hotelier" (hereinafter referred to as "Client," "hotelier," or "you").

The status of "User" and/or "Client" or "Hotelier" implies full and complete acceptance of these Terms and Conditions of Use (TCU), particularly for the "Client" who will engage in transactions. Therefore, we recommend that you carefully read the following TCU before using this website. In case you do not agree to be bound by these TCU, you will not be able to create an account and benefit from the services offered by this website.

The Terms and Conditions may be updated at any time and without prior notice to the user/client in order to comply with the laws and regulations applicable in Togo. Updates may occur based on the evolution of services or functionalities offered by this website. In case of an update, the new Terms and Conditions become effective upon their publication on the site. Therefore, the Client acknowledges and agrees that it is their responsibility to periodically review these Terms and Conditions.

The Client and the hotelier agree to use and navigate this website while adhering to all applicable laws and regulations, as well as these Terms and Conditions of Use.

If any part or provision of these Terms and Conditions is declared null and void by a judicial decision, the remaining parts and/or provisions shall remain valid.

Information and Services provided by this website:

This website can only be used by individuals of legal age and with legal capacity. Therefore, if you do not meet the required legal age according to the applicable laws and regulations of your country, please do not visit or use this website. In this regard, the State reserves the right to block access to this website, without notice, for Users who do not meet this requirement.

This website provides information about government events, allows registration for these events, and offers the possibility to book hotel rooms for these events. It also enables local hotels to list their rooms and declare their availability based on these events.

The present website also provides the client with the opportunity to complete immigration procedures, health checks, and, if applicable, visa applications online.

The client can also make online payments for the fees associated with all these procedures as well as for hotel room reservations.

Code of Conduct:

In general, the User, the Client, and the hotelier must use this website, its content, and its services in accordance with these Terms and Conditions of Use, the applicable laws and regulations, moral standards, and public order, at all times.

More specifically, and without limitation to the points listed below, the user must not:

• Pay for the services of a third party if the user does not have the required legal age or legal capacity to contract in accordance with the applicable laws and regulations of their home country;
• Make inappropriate or illegal use of the website's content, as well as information about the offered services, or use them to engage in illegal activities or activities harmful to the interests or rights of third parties;
• Use the content and information from this website for illegal purposes to harm third parties or the reputation of the State;
• Restrict or prevent any other user from using and enjoying this website;
• Copy, distribute, or modify any part of this website for commercial purposes without prior written authorization from the Togolese State;
• Bypass, disable, or interfere in any way with security-related features of the website or features that prevent or restrict the use or copying of any content, or that impose limitations on the use of the website;
• Send or distribute information, codes, or content that could reduce, harm, disrupt, or impede the access or normal use of this website by any other user, or damage the infrastructure hosting the website or the equipment of other users. The codes or information covered by this prohibition include, but are not limited to, malware, viruses, logic bombs, etc.;
• Infringe on the intellectual property rights of the Togolese State. This includes, without limitation, using, modifying, creating derivative works, transferring (by sale, resale, license, sublicense, download, or other means).

A User who does not adhere to these Terms and Conditions of Use may have their access to this website blocked at any time and without prior notice in order to maintain its quality, security, and availability.

Limitation of Warranties and Liability:

The use of this website is undertaken at the User's responsibility and risk. The Togolese State makes its best efforts to ensure the availability of the site and the secure navigation of the User. However, the User is encouraged to contact the support and management center of this website and inform them of any inaccuracies.

The Togolese State cannot be held responsible if the content and information on this site are used by a User or a third party for illegal purposes and/or to harm third parties.

The Togolese State also cannot guarantee any potential damages caused by third parties through unauthorized intrusion beyond its control.

The Togolese State will ensure to keep the information and eligibility criteria regarding the online application for the electronic visa up to date. However, the User is encouraged to contact the support and management center of this website and inform them of any inaccuracies.

The Togolese State cannot be held responsible if the content and information on this site are used by a User or a third party for illegal purposes and/or to harm third parties.

Similarly, the Togolese State will not assume any responsibility for the access to this website by Users who do not have the required legal age according to the applicable laws and regulations. It is the responsibility of parents and/or legal guardians to exercise proper control over the activity and/or internet usage of their dependent or underage children, to prevent their access to this website, as well as the sending of personal data without their prior authorization.

The Togolese State will be exempt from any liability that may arise from the violation of these Terms and Conditions by the User and/or the Client.

Intellectual Property Rights :

All elements contained on this site, whether text, articles, descriptions, images, graphics, sounds, videos, trademarks, logos, interactive features, or any other element; its structure and design, the selection and presentation of content and elements included therein, as well as the software necessary for its operation; its access and use are the property of the Togolese State or the partners with whom the State has obtained the corresponding licenses. All elements of this website are protected by industrial and intellectual property rights that must be respected by the User and/or the Client. This is also indicated by a copyright notice on the homepage of this website.

Reproduction, copying, distribution, transformation, or, in general, any use of the protected elements of this website for commercial or non-commercial purposes, without the prior written consent of the competent authorities of the Togolese Republic, is expressly and totally prohibited.

Access and use of this site do not transfer the intellectual property rights of the Togolese Republic to the User and/or the Client or the hotelier, nor do they grant a license or authorization.

Furthermore, it is important to note that the State reserves all intellectual property rights that are not expressly stated in these Terms and Conditions and that are in accordance with the applicable laws and regulations.

Collection and Security of Personal Data:

Collection of Personal Data

No personal information is automatically collected for any user who simply visits this website or for anyone who downloads for informational purposes.

Personal data collected for the provision of services offered through this website and data obtained during navigation and use of this website will be processed in accordance with the privacy policy and cookie policy.

The Togolese State may use this information to understand the number of users of the website, where these users are located, which parts of the website interest them the most, and other facts that will contribute to improving the website and the services offered.

Security of Personal Data

Appropriate technical measures have been adopted to ensure the confidentiality, integrity, availability, and security of the collected personal data.

No individual information (name, address, phone number, etc.) will be sold or rented to a third party for marketing or mailing list purposes without your permission.

Jurisdiction and Applicable Laws

These terms of use are governed by Togolese law.

In the event of a dispute or disagreement between the User and the Togolese State arising from these Terms and Conditions, both parties agree to submit their resolution, at their free choice, and expressly waive any other jurisdiction to which they may be entitled, to the competent Courts and Tribunals of the User's place of residence and, where applicable, of the Client.

The Togolese Republic's failure to exercise any right provided for or arising from these Terms and Conditions should in no way be construed as a waiver of said right, except for express and written waiver or legal prescription of the action that in each case corresponds to the law or regulation in force.